Privacy Policy

Privacy Policy – TaxiChe

Last updated: 30 January 2026

TaxiChe is a taxi booking mobile application operated by SiTech Falklands (“we”, “us”, “our”).

We are committed to protecting your privacy and handling your personal data responsibly.

If you have any questions about this policy or how your data is handled, you can contact us at:

simon@sitech-fk.com

1. What data TaxiChe collects

When you use the TaxiChe mobile application, we may collect the following personal data:

Personal information

Name

Phone number

Email address (if provided when contacting us)

Location data

Approximate location (for general service availability)

Precise location (pickup and drop-off locations, and live location during an active trip)

Trip and usage data

Booking details (pickup point, destination, time)

Trip status and history

Assigned driver and vehicle details

App diagnostics

Crash logs

App performance and error data

Basic app interaction data (for reliability and troubleshooting)

2. Why this data is collected

TaxiChe collects data strictly to provide and operate the taxi booking service, including:

Creating and managing taxi bookings

Dispatching drivers and navigating trips

Communicating with customers about their bookings

Improving app reliability, performance, and security

Meeting legal and operational requirements

TaxiChe does not use personal data for advertising or marketing purposes.

3. Data sharing

Your data is shared only when necessary to provide the service:

With taxi drivers, so they can fulfil your booking

With service providers that support app infrastructure (e.g. hosting and messaging services)

We do not sell or share your data with advertisers or third-party marketing companies.

4. Data security

All data transmitted between the TaxiChe app and our servers is encrypted in transit using secure connections (HTTPS).

Access to personal data is restricted to authorised parties only.

5. Data retention

Personal data is retained only for as long as necessary to operate the service and meet legal or operational obligations.

Some trip records may be retained for accounting, dispute resolution, or regulatory purposes.

6. Data deletion requests

Users of the TaxiChe mobile application may request deletion of their personal data at any time.

You can request data deletion by:

Using the contact form on our website, or

Emailing simon@sitech-fk.com

Upon request, we will delete personal information such as name, contact details, and location data, unless retention is required by law or for legitimate operational reasons (for example, completed trip records).

7. Children and age considerations

TaxiChe may be used by teenagers to book taxis.

The app does not contain inappropriate content and does not display advertising.

We do not knowingly collect personal data beyond what is required to provide the taxi booking service.

8. Changes to this policy

This Privacy Policy may be updated from time to time.

Any changes will be posted on this page with an updated revision date.

9. Contact

If you have any questions about this Privacy Policy or your data, please contact:

SiTech Falklands

simon@sitech-fk.com